Delivery and Returns
All items are sent either by courier for next business-day delivery or Royal Mail Tracked 24 (typically next day). The delivery method will vary according to the size and weight of your order.
Thirsty Meeples charges a flat rate for next-day delivery of £4.50 per order. This means your order can include several items without incurring additional shipping costs.
At this time Thirsty Meeples ships across mainland UK only. Please contact us shipping prices to Highlands and Islands, Northern Ireland and Channel Islands.
All orders placed before 1pm from Monday to Thursday will ship that same day for next day delivery whenever possible. Orders placed on a Friday before 1pm will arrive on the Monday. Saturday or Sunday will ship on the Monday to arrive next day.
For pre-orders we will ship to you as soon as they arrive in stock. Delivery dates for pre-orders are estimates and may be liable to change due to events beyond our control.
We will email you confirmation as to when your item ships. If there is a delay we will contact you and explain the reasons why.
At check-out you will to have the option to collect your order from our café and avoid the shipping charge. We will notify you by email as soon as your order is ready to collect.
We hope that you will be delighted with your purchase from Thirsty Meeples. However, if you are not satisfied with an item then you may return it providing you inform us of your dissatisfaction and provided the item remains sealed and unopened. You should contact us within 7 days of receiving your order.
The item can be returned to us within the next 7 days and we will provide you with a full refund or exchange for another item. Refunds will not be made to a third party.
You will be responsible for the cost of returning any items, except where there is an agreed fault with the product.